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Privacy statement/policy

Optimal Satellite Unipessoal Lda ("we," "us," or "our") respects your privacy and is committed to protecting the personal data of individuals who interact with our services. This Privacy Policy explains how we collect, use, and disclose information, including your activity data, when you use our services, website, and related platforms (collectively, the "Services"). By using our Services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information, including activity data:

Personal Information: Includes your name, email address, phone number, and other identifiable data that you provide voluntarily when interacting with us.
Activity Data: Includes details about how you use our Services, such as pages visited, time spent on the site, clicks, interaction with features, and other usage patterns.
Device and Log Information: We may collect device-specific data, including IP addresses, browser types, and device identifiers, as well as log information, such as the time and duration of your activity on our Services.
Cookies and Tracking Technologies: We use cookies, beacons, and other technologies to gather information about your activity and preferences on our site.

2. How We Use Your Information

We may use your personal information and activity data for the following purposes:

To Provide and Improve Services: We analyze your activity data to better understand how our users engage with our Services, enabling us to enhance user experience, identify problems, and optimize our offerings.
Personalization: Your activity data may be used to customize the content and features you see on our platform based on your preferences.
Marketing and Communication: We may use your activity data to deliver relevant promotions, updates, and notifications about our Services, provided that you have given your consent to receive such communications.
Security and Fraud Prevention: We monitor activity data to detect and prevent fraudulent activities or unauthorized access to our systems.
Legal and Compliance Obligations: We may use your information as required by applicable laws and regulations or in response to legal requests.

3. Sharing and Disclosure of Information

We do not sell your personal information or activity data. However, we may share your data with third parties in the following cases:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Services, such as analytics providers, cloud hosting services, and marketing platforms.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.
Legal Obligations: We may disclose your data if required by law or if we believe such action is necessary to protect and defend our rights, comply with legal processes, or prevent harm.
Consent: With your explicit consent, we may share your information with other parties.

4. Your Rights and Choices

You have certain rights regarding the personal information and activity data we collect about you, including:

Access: You may request access to your personal information and activity data.
Correction: You have the right to request the correction of inaccurate or incomplete data.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out of Marketing: You can opt out of receiving marketing communications by following the instructions in those messages or by contacting us directly.

5. Data Security

We implement appropriate technical and organizational measures to protect the personal information and activity data we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is fully secure, and we cannot guarantee the security of your data.

6. Retention of Data

We retain your personal information and activity data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

7. International Data Transfers

If you are located outside of Portugal or the European Economic Area (EEA), your personal information and activity data may be transferred to and processed in countries that may not provide the same level of data protection as your jurisdiction. We take steps to ensure your data is adequately protected by implementing appropriate safeguards, such as standard contractual clauses.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Optimal Satellite Unipessoal Lda

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